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Privacy Policy

At TeamPHCA, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, including through our website, events, and communications. By engaging with TeamPHCA, you agree to the practices described in this policy.

1. Description

Subscribers will receive order updates, promotions or marketing messages, appointment reminders, event registrations customer support, and responses to customer questions.

2. Message Flow (Call-To-Action / CTA)

By providing your phone number, you agree to receive SMS messages from TeamPHCA. Messages may include order updates, promotions or marketing messages, appointment reminders, customer support, and responses to your questions. Message frequency varies and may be up to 10 messages per week. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy at https://www.teamphca.com/privacy.

3. Terms and Conditions

By opting in, you consent to receive SMS messages from TeamPHCA Inc., sent from 484-247-4477, 1833-247-4477, or 484-362-0777. These may include: order updates, promotions or marketing messages, event registrations, appointment reminders, customer support, and responses to customer questions. Message frequency varies and may be up to 10 messages per week. Message and data rates may apply. You may opt out at any time by replying STOP or get help by replying HELP. Consent is not a condition of purchase. Mobile opt-in information is never shared with third parties.

Information We Collect
1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email address, phone number, and mailing address.

  • Mobile Opt-In Information: Your explicit consent to receive text messages and updates via the phone number you provide.

  • Other Information: Information provided through forms, such as event registration, appointment requests, or contact inquiries.

2. How We Use Your Information
How We Use Your Information

The information we collect is used for the following purposes:

  • To provide you with updates about our services, events, and important announcements.

  • To process your event registrations, appointment requests, or other inquiries.

  • To enhance your experience with TeamPHCA by tailoring our communications to your preferences.

3. Sharing Your Information
Sharing Your Information
  • We Do Not Share Mobile Opt-In Information: Any information provided through mobile opt-ins, including your consent and contact details, will not be shared with anyone for any purpose. This information is strictly confidential and used solely for the purpose you consented to.

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  • No Third-Party Marketing: TeamPHCA does not sell, rent, or share your personal information with third parties for their marketing or promotional purposes. Any violation of this policy will result in registration or engagement being rejected.

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  • Service Providers: We may share information with trusted service providers who assist in delivering our services, but only to the extent necessary and under strict confidentiality agreements.

4. Opt-In Process
Opt-In Process

TeamPHCA ensures that opting in to receive text messages and updates is an active choice:

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  •  Opt in on the TeamPHCA Inc. website contact page at
    https://www.teamphca.com/privacy by checking a box to agree to receive messages.

  • Message and data rates may apply.

  • For example: You will receive appointment reminders and service updates via SMS.

  • Help and Opt-Out Instructions:

  • Include clear instructions such as: Text STOP to opt out and HELP for help.

  •  Message and data rates may apply. Text HELP for help. Text STOP to unsubscribe.

  • Reference the privacy policy and terms at
    https://www.teamphca.com/privacy.

  • Customers can opt-in by providing their preferred contact number through a form on our website, during event registration, or when requesting appointments.

  • By opting in, you actively agree to receive communications from TeamPHCA.

  • Simply providing contact details does not constitute opt-in consent. An explicit action (e.g., checking a box or agreeing to terms) is required.

5. Your Rights
Your Rights
  • Opt-Out: You can opt-out of receiving text messages or updates at any time by replying with "STOP" to a text message or contacting us directly.

  • Access and Update: You may access and update your personal information by reaching out to us.

  • Data Protection: TeamPHCA takes all reasonable measures to ensure your information is stored securely and protected against unauthorized access.

6. Changes to the Privacy Policy
Changes to the Privacy Policy

TeamPHCA reserves the right to update or modify this Privacy Policy at any time. Any changes will be communicated through our website and, where applicable, directly to you.

7. Contact Us
Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

TeamPHCA

Email: contact@phcacares.com
Telephone: 1833-777-7422

Address: 1500 Chestnut St, Philadelphia, PA 19102

Please see below more information about the opt in and opt out: 

Website Opt-In
Website Opt-In

This is the recommended method for handling opt-in and is the easiest for reviewers to verify. In this scenario, your customers and prospects can opt-in to text messaging when they provide their phone number via a form on your company website. The opt-in should be an active choice the customer makes rather than assuming opt-in just because they provide their contact details.

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Examples of website customer opt-in:

  • While providing their contact details through a contact, event registration, or appointment request form

  • Customer actively subscribes to updates and provides their preferred contact number for receiving those updates

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Some key considerations:

  • We use check boxes to give your contacts the option to agree or decline to receive text messages.

  • As part of our opt-in language, clearly identify the message sender (your business), what kinds of messages will be sent (e.g. appointment scheduling, order updates, promotions or marketing messages, etc.), and the expected message frequency.

  • We include instructions for how to unsubscribe or opt-out of text messages at a later date (by replying "STOP" or "UNSUBSCRIBE").

  • We provide a link to our privacy policy on the page where contact information is collected. See our blog post for more information about the key elements of a privacy policy.

  • When writing answers in our SMS registration form, include links to our business's privacy policy and to the web page where opt-in takes place.

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Example of opt-in using a contact form on our website: www.teamphca.com/contact

Please see more information about the Privacy Policy:

Privacy policy: Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from TeamPHCA Inc, from 484-247-4477, 1833-247-4477, 484-362-0777 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 484-247-4477 or contact@phcacares.com.  Mobile opt-in information is never shared with third parties.


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Supporting Everyday Lives in Everyday Ways

Consumer Policy Statement

It is the policy of TeamPHCA to provide services to all persons without regard to race, color, national origin, ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, marital status, age or disability. No person shall be excluded from participation in, or be denied the benefits of, any service; or be subjected to discrimination because of race, color, national origin, ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, marital status, age or disability.

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